Privacy Policy
- Home
- Privacy Policy
Welcome to NeoSkillz! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how NeoSkillz (“we,” “us,” or “our”) collects,
uses, shares, and protects the personal information you provide when you visit and use our
website [YourWebsiteURL] (the “Site”) and our services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. Please read it carefully.
1. Information We Collect
We collect personal information to provide you with the best educational experience. The
types of data we collect include:
a) Information You Provide Directly
- Name, email address, phone number
- Account credentials (username, password)
- Payment details (credit/debit card info, billing address)
- Course enrollment details, preferences, progress data
- Communications you send us (questions, feedback, support requests)
b) Information Automatically Collected
- IP address, browser type, device information
- Usage data like pages visited, time spent, click behavior (via cookies and analytics tools)
- Location data (approximate, based on IP)
c) Information from Third Parties
- Payment gateways (e.g., Razorpay, PayPal) for processing transactions
- Marketing platforms if you interact with our ads or email campaigns
2. How We Use Your Information
We use your data for purposes including but not limited to:
- Providing, managing, and improving the Services and your user account
- Processing payments and fulfilling course enrollments
- Communicating important updates, support, and notifications
- Personalizing your experience (course recommendations, marketing)
- Conducting analytics to improve our platform
- Preventing fraud and ensuring security
- Complying with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your login and preferences
- Analyze website usage to improve our Services
- Deliver relevant marketing and advertisements
You can control cookies via your browser settings, but disabling cookies may limit some
features.
4. Sharing and Disclosure of Your Information
We do not sell your personal information. We may share your data with:
- Service providers who help us operate our business (payment processors, hosting providers, analytics services)
- Legal authorities if required by law or to protect rights
- Affiliates or partners with your consent
5. Data Security and Retention
- We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure.
- We retain your personal information only as long as necessary to fulfill the purposes described or as required by law.
6. Your Rights
- Depending on your location, you may have the right to:
- Access and receive a copy of your data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent where applicable
- Lodge a complaint with a data protection authority
- To exercise these rights, contact us at support@neoskillz.in.
7. Children’s Privacy
- Our Services are not intended for individuals under 16 years old. We do not knowingly collect personal data from children under 16. If you believe we have such data, please contact us to request deletion.
8. Changes to This Privacy Policy
- We may update this policy occasiona
9. Contact Us
- If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
-
Email: support@neoskillz.in
Address: Chennai- 600013.